Privacy Policy

Last updated: 3 October 2026 · EasyRide Services Co., Ltd.

EasyRide Services Co., Ltd. respects your privacy and processes personal data in line with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

Data we collect

• Booking details: name, phone / WhatsApp number, email, number of passengers and bags, pickup and drop-off addresses, date and time, flight number, special requests.
• Payment details: payment status and reference. Card numbers are entered on Stripe's secure page – we never receive or store your full card number.
• Messages you send us and booking history.
• Website statistics: anonymous page views (page, referring site, country, device type). We do not use advertising or tracking cookies and do not store your IP address for statistics.

How we use it

To arrange and carry out your transfer, track your flight, contact you about your trip, take and refund payments, answer questions, keep accounting records required by law, and improve our service.

Who we share it with

• The driver assigned to your trip receives your name, phone number, pickup and drop-off details and flight number – only what is needed for the trip.
• Service providers that work for us: payment processing (Stripe), hosting and messaging (e.g. WhatsApp). They may only use the data to provide their service.
• The travel platform you booked through, if any.
• Authorities when required by law.

We do not sell your personal data.

How long we keep it

Booking and payment records are kept for as long as required by Thai accounting and tax law (normally 5–10 years). Website statistics are deleted after about 13 months.

Your rights

You can ask to see, correct or delete your personal data, withdraw consent, or object to its use, as provided by the PDPA. Contact us using the details below; we reply within 30 days. You may also complain to Thailand's Personal Data Protection Committee.

Contact us

EasyRide Services Co., Ltd.

WhatsApp / phone: –
Email: –
Website: easyrideclick.com